SUPPORT Search For Search Home Knowledge Base SUPPORT Shipping Questions 8 Articles When will my order ship? When will I receive my order? I did not receive an e-mail receipt… I did not receive my order, what should I do? There is a mistake in my order, what should I do? How do I return unused items? (Must be within 60 days of purchase) Phone Support E-mail Support Payment Questions 1 Article My first payment failed, so I re-entered information and the order went through. Now it appears that I was charged twice.