Knowledge Base

• How do I change or cancel my order?
• Do you offer price adjustments?
• When will I receive my order?
• Will I be charged sales tax?
• Do you ship to P.O. boxes?
• Do you ship to APO/FPO addresses?
• Do you ship internationally?
• How do I check the status of my order?
• How do I make a return?

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• Answers to Rules-Type Questions 3 Articles
  • Are your parts legal?
  • Is Your Graphite Legal?
  • Are your parts from the Cub Scout BSA kit?
• Answers to Lubricant Questions 4 Articles
  • What is better, Graphite or NyOil?
  • Should I polish the BSA axles I purchased from you?
  • Do I still need graphite with graphite-coated axles?
  • Are 4 axle grooves better than 2 grooves?

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• Shipping Questions 8 Articles
  • When will my order ship?
  • When will I receive my order?
  • I did not receive an e-mail receipt…
  • I did not receive my order, what should I do?
  • There is a mistake in my order, what should I do?
  • How do I return unused items? (Must be within 60 days of purchase)
  • Phone Support
  • E-mail Support
• Payment Questions 1 Article
  • My first payment failed, so I re-entered information and the order went through. Now it appears that I was charged twice.

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