Shipping 
Shipping Questions
When will my order ship?
Your order ships the same day if it is received before 2:30PM EST on a business day. Orders received after...
When will I receive my order?
You have a ship confirmation email with your Tracking Number. Just open that email and click on the Tracking Number...
I did not receive an e-mail receipt…
There are two reasons for this: There was a typo in your e-mail address. If you think you typed your...
I did not receive my order, what should I do?
Note that Pinewood Pro has always met our commitment to ship within one business day. Once we hand your package...
There is a mistake in my order, what should I do?
Check your receipt to be sure you ordered the correct items and quantity. If you verified the error, call us...